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Help! My payment was declined!

Updated over 10 months ago

Your credit card company may have declined your transaction. Please call the number on the back of your card to find out why it was declined.


As a security precaution our system will lock out your IP address for several hours after 3 denied attempts. In this case, please try using the PayPal option at checkout to process your card (you do not need a PayPal account to use this option). Once on the PayPal payment page select “Don’t have a PayPal account?” and then process your credit card (Visa, Mastercard, AMEX, China UnionPay, Discover & Diners, Japan Credit Bureau).

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