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Help! My payment was declined!

Updated over 7 months ago

Your credit card company may have declined your transaction. Please call the number on the back of your card to find out why it was declined.


As a security precaution our system will lock out your IP address for several hours after 3 denied attempts. In this case, please try using the PayPal option at checkout to process your card (you do not need a PayPal account to use this option). Once on the PayPal payment page select “Don’t have a PayPal account?” and then process your credit card (Visa, Mastercard, AMEX, China UnionPay, Discover & Diners, Japan Credit Bureau).

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