As soon as your transaction is processed, you are immediately transferred to your download page. Additionally, a receipt containing a download link is automatically sent to the e-mail address that you provided. If you did not receive the download instructions by e-mail, please check your “Junk” or “Spam” folder - it may have landed there. If you are a PremiumBeat member, you can also retrieve the download from your account.
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To make sure you receive our emails in the future, add orders@premiumbeat.com to your address book.
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Most people receive our email within a few minutes. If you have not received a message with a download link within 20 minutes of your purchase, please contact us. We will rectify the situation as quickly as possible.